We bring People with Customer Contact closer to the Customer
We improve service and increase customer satisfaction. You might be surprised what MbO, CRM and BSC entail aside from being empty acronyms. We not only help your in-house IT employees to become better consultants, we also conduct strategy workshops with your engineers.
We started out as a small locally-operating company in 1989. We provided support to companies in the areas of management development, seminars and workshops. We introduced behavior-based training and performance coaching – we helped companies to better utilize their potential. That is basically what we still do today – and we are doing it better than ever. We develop individualized concepts customized to client needs, and since 1996 we have been doing this for major corporations too.
In brief: we do everything to ensure a sustainable future for your company.