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Optimization of Parts Service in Car Dealerships

Car service employee at tire rack

Specific measures in parts and accessories management are paying off in the form of good returns. The team at HGS Concept provides expert advice, training and coaching for all parts service tasks.

Specific measures in parts and accessories management are paying off in the form of good returns. The team at HGS Concept provides expert advice, training and coaching for all parts service tasks.
Owners of successful car dealerships know that the parts warehouse constitutes an essential component of their assets. Properly managed, it is an important factor in increasing earnings and securing liquidity. Furthermore, efficient workflow and satisfied customers are strong arguments for an optimization of parts and accessories management.
Many car dealerships still 'burn money' in parts storage: A broad inventory requires large storage areas and suggests a high over-head. With a low inventory warehouse, however, many items need to be ordered, which brings with it annoying wait times for the customer. The negative effects of a lack of tidiness in the storage area are also all too familiar: an overview of the stock is missing, the search for required parts devours time and energy.
Nevertheless, targeted measures in parts and accessories management translate into good returns. The team at HGS Concept provides expert advice, training and coaching for all parts-related tasks. The parts service expert analyses the current customer vehice and parts inventory, as well as the company's work processes. Using this information the expert, jointly with the dealership team, produces a tailor-made solution for the efficient operation of the parts warehouse.
In addition to building a basic classification system, the solution covers the areas of stock maintenance, purchasing policy and sales activities.
Even after completion of the on-site training, by request HGS can further supplement the successful implementation of the optimization project as a coach and consultant.
Through these measures, a significant release of capital bound in parts storage can be achieved. The increase in profits can be anywhere up to five percent. Therefore, those who invest in the optimization of their parts inventory are practicing effective investment management.

Weltkarte mit den Standorten in Deutschland (Fulda, Hannover), Mexiko, USA, China