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Experienced experts with local home advantage

HGS Concept is your partner both globally and locally. Our team is well connected. We combine expertise with cultural understanding – at various locations in Europe, Asia, the USA and South America. This is how we hit the right note and find the best way to reach people and attain goals. Thanks to many years of experience, with lots of empathy and always up to date.

More than 40 consultants and trainers support our international customers – locally or with the use of web-based applications. As native speakers, they know all the national peculiarities and the importance of cultural roots. Every consultation, every coaching session and every training seminar is specifically tailored by us to the local market.

Core Team

Qualification Experts

Affeldt, Michael Trainer, Coach, Consultant

  • Qualification of Car Rental Companies
  • CRM Systems
  • Fleet Planning
  • Controlling in the Used Car Business (days on lot)
  • Salesmanship
Read more

Bauer, Sascha Coach, Consultant, Project Manager, B.B.A., M.B.A.

  • Project Management
  • Sales and Service
  • Process Analysis
  • Customer Satisfaction (CSS)
  • Mystery Shopping - Conception, Execution, Evaluation
Read more

Bugarini, Sandra Trainer, Coach, Consultant

  • Management in the Automotive Trade
  • Leadership with KPIs
  • Sales Network Construction
  • Marketing Concepts
Read more

Effmert, Martina Trainer, Coach, Consultant, Grad. (Busin. Admin.)

  • Conference Conception and Moderation
  • New Communication Channels
  • E-Commerce Platforms
  • Fit/Gap Analysis
Read more

Fäßle, Monika Coach, Consultant, M.Sc. (Psychol.)

  • Aptitude Diagnostics, Individual and Group Assessments
  • Executive Assessments
  • Management Audits
  • Individual coaching for strengthening leadership skills, coping with stress and maintaining health
Read more

Haag, Daniel Trainer, Coach, Consultant, Auto Technician

  • Training and Testing of Service Consultants
  • Complaints Management
  • Communication Workshop/Customer
  • On-the-job Coaching for Workshop Employees
Read more

Halbritter, Prof Dr Karin Consultant, Coach, Ph.D. (Soc./Econ. Stud.)

  • A-License DIN 33430
  • Aptitude Diagnostics, Interviewing for Potential, Competency Profiles
  • Conception / Implementation of Trainings for Leadership and Sales
  • Business Coaching and Consulting
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Hampel, Michael Trainer, Coach, Supervisor, Econom. (IHK), Psychotherap. (ECP/EAP)

  • New Customer Acquisition
  • Customer Relationship Management
  • WBT Development
  • Training Development
Read more

Hellwig, Astrid Trainer, Coach, Consultant

  • Agile Coaching
  • Adaptive Learning
  • Strategic Consulting
  • Designing and Implementing HR development programmes
Read more

Henriquez Palop, Manuel Certified Trainer, Coach, B.Sc. (Busin. Market. & Intern. Trade)

  • Automobile Product Launches
  • Sales Process
  • Live Online Training
  • SharePoint Documentation
Read more

Johnston, Mark Trainer, Coach, B.Sc., ARDS Instructor

  • Automotive Technology
  • Product Training (Automotive)
  • Driver Training / Test Drives
Read more

Klinger, Bettina K. Systemic Coach, Consultant, Grad. (Psych.)

  • Personnel Selection (assessment center, development center, management audits)
  • Career Advice / Outplacement
  • Professional Reorientation
  • Coaching of Managers
  • Preparation of Psychological Reports
Read more

Kurchakov, Egor Trainer, Coach, Consultant, M.Sc.

  • Project Management
  • Business Processes in Car Sales
  • Auditor Sales / After Sales
  • On-the-job Service Coaching 
Read more

Neßwitz, Harald Trainer, Coach, Consultant, Car Mech., Grad. (Ind. Engin.)

  • Product Training (Automotive)
  • Support for Personal Development (DISC)
  • Value-oriented, Visionary and Agile Leadership
  • Mental Coaching and Inner Attitude
  • Self-management and Increase in Effectiveness
Read more

Ritchie, Ian Trainer, Coach, Auditor (ISO 9001)

  • Process Management
  • Quality Management
  • Product Training
  • After-Sales Training
Read more

Rodrigues, Gil Certif. Trainer, Coach, Consultant

  • Team Performance Development
  • Customer Satisfaction
  • Conflict Management
  • Functional Diagnosis of Structures in After Sales
Read more

Rodrigues, Luis Trainer, Certif. Coach, Consultant, Engineer

  • Team Performance Development
  • Customer Satisfaction
  • Conflict Management
  • Functional Diagnosis of Structures in After Sales
Read more

Sander, Wolfgang Auditor, Trainer, Coach, Auto Techn.

  • Service Training for Premium Brands
  • Auditor ISO 10011-1:2011
  • Customer Focus
  • Sustainable Profit Orientation in After Sales
Read more

Ullrich, Roland Trainer, Consultant, Speaker, Financ. Analyst (CFA)

  • Decision-making
  • Rationality / Emotions in Finanancial Markets
  • Motivation
  • Consumer Behaviour
Read more

Xu, Kai Trainer, Coach, Conceptionist

  • Training
  • Coaching
  • Client Relationship Management
  • Training Concept Development
  • Project Management
Read more

Zank, Egon Trainer, Coach, Lecturer

  • Sales- / Service Management
  • Communication, Negotiation
  • Marketing
  • Leadership
Read more

Zeiß, Gertrud Project Manager, Consultant, Grad. (Busin. Admin.)

  • Project Management
  • Strategic planning
  • Six Sigma Advice for HR Processes
Read more

Zott, Christian Trainer, Coach, Consultant, Engineer

  • Quality and Business Process Management
  • Project Management
  • ISO 9001 Auditing
  • Change Process Coaching
Read more
HGS Kansas City

HGS Kansas City
Mauricio Espinosa
117 W 20th Street 909
64108, Kansas City, USA


HGS Mexiko City

HGS Mexico
Blvd. Francisco Medina Ascencio 3987
piso 5 & 6 loc. 501, Marina Vallarta, CP 48314
Puerto Vallarta, Jalisco, Mexico


HGS Hannover

HGS Hannover
Gundula Schramm
Glatzer Weg 7
30916 Isernhagen

+49 (0) 511 89790509

HGS Fulda

HGS Fulda
Eberhard Groß
Gerloser Weg 34
36039 Fulda

+49 (0) 661 38094080

HGS Shanghai

HGS Shanghai
Xu Kai, Meng Qing Bo
88 Keyuan Rd., Unit 655, Tower 3, German Center
Pudong, 201203 Shanghai

+86 21 2898-6621, +86 21 2898-6602,

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