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Yi, Zhang Certif. Trainer, Coach, Consultant

Zhang Yi
  • After Sales Processes
  • Service Quality
  • KPIs in Automobile Service

After studying computer science with the specialty vehicle applications in claims service, Zhang Yi worked as a Service Manager and later as a Managing Director in the automotive industry. Since 2007 he passes on his experiences as a coach and trainer for various automotive companies in China. He is regarded as an expert on all aspects of the after-sales business. Zhang Yi has train-the-trainer certificates of a German premium car manufacturer, among others service advisor, workshop manager, parts and service manager and service manager.

HGS Kansas City

HGS Kansas City
Mauricio Espinosa
117 W 20th Street 909
64108, Kansas City, USA


HGS Mexiko City

HGS Mexico
Blvd. Francisco Medina Ascencio 3987
piso 5 & 6 loc. 501, Marina Vallarta, CP 48314
Puerto Vallarta, Jalisco, Mexico


HGS Hannover

HGS Hannover
Gundula Schramm
Glatzer Weg 7
30916 Isernhagen

+49 (0) 511 89790509

HGS Fulda

HGS Fulda
Eberhard Groß
Gerloser Weg 34
36039 Fulda

+49 (0) 661 38094080

HGS Shanghai

HGS Shanghai
Xu Kai, Meng Qing Bo
88 Keyuan Rd., Unit 655, Tower 3, German Center
Pudong, 201203 Shanghai

+86 21 2898-6621, +86 21 2898-6602,

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